Being involved in a collision can be complex, but knowing your rights can help you navigate the situation more effectively. First and foremost, you have the right to choose the collision center that repairs your vehicle. Your insurance company may suggest a facility, but the final decision is yours. Selecting a trusted center like ours ensures quality repairs and service.

You also have the right to choose the type of parts used in the repair process. Whether you prefer original equipment manufacturer (OEM) parts or aftermarket options, it's essential to discuss this with your repair center to understand the implications for your vehicle's performance and warranty.

Before any repairs begin, review the completed estimate thoroughly. This document outlines the work to be done and the parts to be used. Taking the time to understand this estimate can prevent surprises and ensure that all necessary repairs are addressed.

Understanding the repair process can alleviate some of the stress associated with vehicle damage. At our Ford Collision Center, we follow a systematic approach to ensure efficient and high-quality repairs.

Upon arrival, your vehicle undergoes a comprehensive assessment to identify all damage. This evaluation helps us create an accurate repair plan and estimate. Once you approve the estimate, our skilled technicians begin the repair work, using advanced tools and techniques to restore your vehicle.

Throughout the process, we will keep you informed of the progress and any unforeseen issues that may arise. Our goal is to complete the repairs promptly without compromising on quality so you can return to your daily routine with confidence in your vehicle's safety and performance.

At our Ford Collision Center, we prioritize customer convenience and satisfaction. We offer on-site rental vehicles to keep you mobile while your car is in the shop. Our pick-up and delivery service also ensures that transportation challenges don't hinder your repair process.

Collisions are unpleasant, so we handle the heavy lifting for you. Our team maintains clear communication and provides updates throughout the repair process so you're never left wondering about the status of your vehicle.

For those with leased vehicles approaching turn-in, we offer special pricing on dent and repair services to help you avoid unnecessary charges. Our mobile unit can even meet you at the dealership or your preferred location to provide a quick quote, making the process seamless.